Privacy Policy

Last Updated: January 2025

At CreativeIQ Digital Marketing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in various ways. The information we may collect includes:

Personal Information

Name and contact information (email address, phone number, mailing address)
Business information (company name, job title, industry)
Payment information (billing address, credit card details - processed securely through third-party payment processors)
Account credentials (for services requiring account access)

Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Cookies and tracking technologies

Information from Third Parties

We may receive information from third-party services you use in connection with our services, such as Google Analytics, social media platforms, or CRM systems.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our digital marketing services
Communicate with you about services, updates, and marketing offers
Process transactions and send related information
Improve our website and services based on usage patterns
Analyze website performance and user behavior
Respond to your inquiries, comments, and requests
Send administrative information, such as changes to our terms or policies
Detect, prevent, and address technical issues and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Protection of Rights: We may disclose information to protect and defend our rights or property, or to prevent or investigate possible wrongdoing in connection with our services.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to object to or restrict processing of your information
The right to data portability
The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CreativeIQ Digital Marketing
Email: [email protected]
Phone: (804) 651-2531
Location: Dallas, Texas, USA